Terms and Conditions – 4jili Online Gaming Philippines

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," "your") and 4jili ("4jili," "we," "us," "our"), the operator of the online gaming platform accessible at 4jili.best. By creating an account, making a deposit, or placing a bet on 4jili, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

These Terms apply to all games, products, and services available on 4jili, including but not limited to JILI Slots, Jackpot Slots, Pusoy, Card Games, Sabong, NBA Betting, and Sports Betting. Additional terms may apply to specific products or promotions and will be communicated to you at the point of participation.

If you do not agree with any part of these Terms, you should not create an account or use the 4jili platform. These Terms are written in plain English and we encourage all players to read them in full before registering. If anything is unclear, please contact our support team before proceeding.

2. Eligibility and Account Registration

To register and play at 4jili, you must meet the following eligibility requirements at all times:

• You are at least 21 years of age at the time of registration.
• You are a resident of the Philippines and are accessing 4jili from a jurisdiction where online gaming is lawfully permitted.
• You are registering on your own behalf and not on behalf of any other person.
• You have not previously been self-excluded from 4jili or from any other licensed gaming platform in a manner that would prohibit your registration.
• You are not an employee, director, officer, agent, or affiliate of 4jili, nor an immediate family member of such a person.

When registering your 4jili account, you agree to provide accurate, current, and complete information including your full legal name, date of birth, mobile number, and valid email address. 4jili may request identity verification documents at any time to confirm the accuracy of the information provided. Accounts found to contain false or misleading information may be suspended pending review.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your 4jili account credentials — including your username, password, and any two-factor authentication codes. You agree to:

• Choose a strong, unique password for your 4jili account and not share it with any other person.
• Log out of your account after each session, especially when using a shared or public device.
• Notify 4jili immediately if you suspect that your account has been accessed without your authorisation.
• Not allow any other person to access or use your 4jili account under any circumstances.

4jili will not be liable for losses arising from unauthorised account access where the security breach was caused by your failure to follow these guidelines. All bets and transactions placed through your account credentials are your responsibility unless you have reported a compromise to our support team prior to those transactions occurring.

4. Deposits and Payments

All transactions on the 4jili platform are processed in Philippine Peso (₱). 4jili accepts the following deposit methods:

Deposits are credited to your 4jili wallet immediately upon confirmation from the payment provider. 4jili does not charge any fees for deposits, though your bank or e-wallet provider may apply their own transaction charges. You are responsible for any such fees.

5. Withdrawals

Withdrawals from your 4jili account are subject to the following conditions:

• Your account must be fully verified before your first withdrawal can be processed. Verification may require submission of a valid government-issued ID (e.g., PhilSys, passport, driver's licence).
• Withdrawals will be sent to the same payment method used for your most recent deposit where possible. 4jili reserves the right to request additional verification before processing withdrawals to a different method.
• The minimum withdrawal amount is ₱200. There is no maximum withdrawal limit for fully verified accounts, though processing times may vary for large amounts.
• Winnings derived from bonus funds may not be withdrawn until all applicable wagering requirements have been met in full.
• 4jili targets GCash and Maya withdrawal completion within five (5) minutes of approval. Bank transfers are typically completed within one business day.

6. Bonuses and Promotions

4jili offers bonuses and promotions from time to time, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and referral rewards. The following general rules apply to all 4jili bonuses unless otherwise stated on the specific offer page:

• All bonuses are subject to wagering requirements — a minimum amount that must be wagered using the bonus funds before associated winnings may be withdrawn. The exact multiplier is specified on each offer (e.g., 20× wagering means you must wager the bonus amount 20 times).
• Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while table games and sports bets may contribute less or not at all. Specific contribution rates are listed on each offer.
• Bonuses have an expiry date. Any unmet wagering requirements and associated bonus balances will be forfeited when a bonus expires.
• Only one welcome bonus may be claimed per player. Players who create multiple accounts to claim multiple welcome bonuses will have all accounts suspended.
• 4jili reserves the right to withdraw any bonus offer at any time and to reclaim bonus funds from accounts where abuse is suspected.

7. Sports Betting Rules

The following rules apply to all sports bets placed at 4jili:

• Bet Confirmation: A bet is only valid once a confirmation reference number has been issued by the 4jili system. Bets that are not confirmed — due to connection issues, system errors, or market suspension — are not valid.
• Odds Changes: For pre-match bets, the odds displayed at the time of confirmation are the odds that apply to your wager. For in-play bets, the odds at the moment of acceptance are final. 4jili reserves the right to void bets placed at clearly erroneous odds.
• Postponed or Cancelled Matches: If a match is postponed and rescheduled within 24 hours, bets remain valid. If rescheduled beyond 24 hours, or if a match is cancelled entirely, all bets are voided and stakes returned to your 4jili wallet.
• Maximum Payout: Maximum winnings per bet and per day are subject to limits that vary by sport and market type. These limits are available within the 4jili sportsbook interface.
• Live/In-Play Betting: In-play betting markets may be suspended at any time during a live event. 4jili is not liable for any bets not placed due to a market being suspended.
• Parlay Bets: Where one leg of a parlay is void, the parlay is recalculated excluding the void leg. The remaining legs stand.

8. Casino and Slot Game Rules

All casino games and slot titles available at 4jili — including JILI Slots, Jackpot Slots, Pusoy, Card Games, and Sabong — operate under the following rules:

• All games use certified Random Number Generator (RNG) technology, independently tested for fairness. Published Return-to-Player (RTP) percentages are theoretical averages over millions of game rounds and are not a guarantee of individual session outcomes.
• In the event of a technical failure during a game round — such as a connection interruption or server error — the round will be resolved in accordance with the game's internal system state at the time of the failure. Where the system cannot determine the outcome, the bet will be voided and the stake returned.
• Progressive jackpot wins are subject to additional verification before payout. 4jili reserves up to 72 hours to complete verification of jackpot wins above ₱500,000.
• Game rules displayed within each individual game interface are the definitive reference for that game's mechanics, paytable, and bonus conditions.
• 4jili does not accept responsibility for errors in game information displayed due to technical faults on the player's device.

9. Prohibited Conduct

The following actions are strictly prohibited on the 4jili platform and will result in immediate account suspension and possible legal action:

1. Registering as a minor or misrepresenting your age or identity in any way.
2. Creating or operating more than one 4jili account simultaneously or sequentially.
3. Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform, place bets, or manipulate game outcomes.
4. Engaging in match-fixing, collusion with other players, or any form of coordinated betting intended to exploit the platform or other players.
5. Exploiting errors, glitches, or vulnerabilities in 4jili software, whether in games or in the platform itself. Any winnings derived from a known system error are not eligible for withdrawal.
6. Engaging in money laundering or using the 4jili platform for any illegal financial activity.
7. Threatening, harassing, or abusing 4jili staff or other players via any communication channel.
8. Misusing the bonus system in any manner, including but not limited to creating multiple accounts, using VPNs to circumvent geographic restrictions, or coordinating with other players to abuse promotions.

10. Responsible Gaming

4jili takes its responsible gaming obligations seriously. We offer the following tools to all players, accessible through your account settings or by contacting our support team:

• Deposit Limits: Set a maximum daily, weekly, or monthly deposit cap on your 4jili account. Once set, limits can be lowered immediately. Increases to deposit limits require a 24-hour cooling-off period before taking effect.
• Session Time Reminders: Set a notification to alert you after a specified amount of time spent playing within a single session.
• Self-Exclusion: Request a temporary or permanent self-exclusion from 4jili. Self-exclusion takes effect immediately. During the exclusion period, 4jili will not accept deposits or bets from your account, and no marketing communications will be sent to you.
• Reality Check: Enable a periodic on-screen summary of your session duration and net spend to help maintain awareness while playing.

If you are concerned about your gaming habits, please contact the 4jili support team at any time. We will never penalise or discourage a player for using these tools — they exist because we believe long-term player wellbeing matters more than short-term revenue.

For independent support and counselling, we encourage players who may be experiencing gambling-related difficulties to seek assistance from appropriate Philippine welfare organisations and hotlines.

11. Account Suspension and Closure

4jili reserves the right to suspend or close any player account at any time, with or without prior notice, if:

• A breach of these Terms or any applicable laws has been detected or is reasonably suspected.
• The account is involved in fraudulent activity, money laundering, or any other illegal conduct.
• The player has provided false, inaccurate, or incomplete registration information.
• A self-exclusion request has been received from the player.
• Regulatory requirements mandate the suspension or closure of the account.

Where an account is closed due to a breach of these Terms, any outstanding balance may be withheld pending the outcome of an investigation. Where no breach is found, the balance will be returned to the player via their registered payment method. Where a breach is confirmed, balances derived from fraudulent activity may be forfeited.

Players who wish to close their own account voluntarily may do so at any time by contacting 4jili support. Pending withdrawal requests will be processed normally before account closure is finalised.

12. Privacy and Data Protection

4jili collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering at 4jili, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

Key points regarding data at 4jili:

• Your personal data is used to operate your account, process transactions, comply with legal obligations, and improve our services.
• 4jili does not sell your personal data to third parties for marketing purposes.
• Data is retained for as long as your account is active and for a period thereafter as required by applicable law.
• You have the right to request access to, correction of, or deletion of your personal data held by 4jili, subject to legal retention requirements.

13. Liability and Disputes

To the fullest extent permitted by applicable Philippine law, 4jili's liability to you is limited to the amount of funds held in your 4jili wallet at the time a claim arises. 4jili is not liable for indirect, consequential, or incidental losses of any kind arising from your use of the platform.

If you believe there has been an error in the calculation of your winnings or in the settlement of a bet or game round, you must notify the 4jili support team within 72 hours of the disputed event. Claims submitted after this window may not be considered. All disputes will be investigated based on server-side records, which are the definitive source of truth for all transactions at 4jili.

14. Changes to These Terms

4jili may update or modify these Terms and Conditions at any time. Where changes are material — meaning they significantly affect your rights or obligations as a player — we will notify you via your registered email address at least 14 days before the changes take effect.

For minor or administrative changes, the updated Terms will be posted on this page with a revised "Last Updated" date. We encourage you to check this page periodically. Your continued use of the 4jili platform after the effective date of any changes constitutes your acceptance of the updated Terms.

If you do not accept the updated Terms, you should discontinue use of 4jili and contact our support team to close your account and withdraw your balance.

15. Contact and Support

If you have any questions about these Terms and Conditions, or about anything related to your 4jili account, please contact our support team through any of the following channels:

• Live Chat: Available directly in the 4jili platform, 24 hours a day, 7 days a week.
• Email: support@4jili.best — we aim to respond to all emails within 4 hours.

Our support team is Filipino, and happy to assist in plain, direct language. You will never be passed around or told to read the FAQ when a direct answer is available. If you need help understanding any part of these Terms, just ask — that's what we're here for.