Your privacy is something we take seriously at 4jili. This Privacy Policy explains what personal information we collect when you use our platform, why we collect it, how we protect it, and what rights you have over your own data. It is written in plain language — because we think that's how it should be.
Before you read through the full policy, here are the six principles that guide every data decision we make at 4jili.
4jili collects personal data only to the extent required to register your account, process your transactions, comply with Philippine law, and provide you with a functioning gaming platform. We do not collect data speculatively or for purposes that don't directly benefit your experience as a player.
Your data at 4jili is protected using industry-standard encryption in transit and at rest. Access to personal data within our organisation is restricted on a strict need-to-know basis. We conduct regular security reviews and maintain incident response procedures to protect your information at all times.
4jili does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. The data you share with us stays with us, and is shared with external parties only where legally required or where strictly necessary to deliver the service you've signed up for.
Under the Philippine Data Privacy Act of 2012, you have genuine rights over your personal data — including the right to access it, correct it, and in some cases request its deletion. At 4jili, exercising these rights is straightforward: contact our support team and we will respond within the timeframes set by law.
Privacy policies are often written in legal language that real people find impossible to parse. At 4jili, we write ours in plain English so that every player — regardless of their legal background — can understand exactly what we do with their data. If anything is still unclear, our support team is here to explain.
4jili retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. Once the retention period expires, data is securely deleted or anonymised. We do not hold onto information longer than we need to.
This Privacy Policy describes how 4jili ("4jili," "we," "us," "our"), the operator of the online gaming platform at 4jili.best, collects, uses, stores, and protects the personal information of players and visitors ("you," "your") in connection with our services.
This Policy is issued in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). As a platform operating primarily for and within the Philippines, we take our obligations under Philippine data protection law seriously.
By registering an account, making a deposit, or continuing to use the 4jili platform, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of our overall Terms and Conditions, which you should also read before registering.
We collect personal data from you in several ways — directly when you register or interact with 4jili, and automatically through your use of the platform. Here is a breakdown of what we collect and why:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, selfie/photo for verification | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration, OTP verification |
| Financial Data | GCash/Maya wallet reference, bank account details, transaction history | Deposit & withdrawal processing |
| Gaming Activity | Bets placed, games played, win/loss records, session duration | Throughout platform use |
| Device & Technical Data | IP address, device type, operating system, browser type, screen resolution | Automatically on access |
| Behavioural Data | Pages visited, features used, time spent, click patterns | Automatically via cookies/analytics |
| Communications | Support chat records, emails sent to us, survey responses | When you contact 4jili |
We do not collect sensitive personal information (as defined under the Philippine DPA) beyond what is strictly required for identity verification and AML compliance. This includes government ID numbers, which are collected solely to verify your identity and comply with regulatory requirements.
Every piece of data 4jili collects has a specific, legitimate purpose. We do not collect data for vague or undefined reasons. Here is how we use your information:
Under the Philippine Data Privacy Act of 2012, 4jili processes your personal data based on the following legal grounds:
4jili does not sell, rent, or trade your personal data. We share data with third parties only in the following limited circumstances:
All third parties with whom we share data are contractually required to handle it in accordance with applicable Philippine privacy law and our own data protection standards.
4jili uses cookies and similar tracking technologies on our website and platform. Cookies are small text files stored on your device that help us deliver a better, more personalised experience. Here is what we use and why:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the 4jili platform. For all other cookie categories, opting out will not affect your core gaming experience.
Data security is not an afterthought at 4jili — it is built into the platform from the ground up. We implement the following security measures to protect your personal information:
4jili retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with our legal obligations. The specific retention periods for key categories of data are:
Once the applicable retention period has elapsed, data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 4jili. These rights are genuine and exercisable — not just words on a page:
To exercise any of these rights, contact the 4jili support team at support@4jili.best or via live chat. We will acknowledge your request within three (3) business days and aim to resolve it within thirty (30) days, in accordance with NPC guidelines. Where we are unable to comply — for example because a legal obligation prevents deletion — we will explain the reason clearly.
The 4jili platform is strictly for adults. You must be at least 21 years of age to register an account and access any game or betting product on the platform. 4jili does not knowingly collect personal data from individuals under the age of 21.
As part of our registration and ongoing verification processes, we take active steps to verify player ages. If we discover that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, return any deposited balance, and delete the personal data in question in accordance with applicable law.
If you are aware of a minor who has registered at 4jili, please contact us immediately at support@4jili.best so we can investigate and take appropriate action without delay.
4jili may send you marketing communications — including information about bonuses, promotions, new games, and platform updates — by SMS and email. We will only send marketing communications where you have given your consent to receive them, either during registration or subsequently through your account settings.
You can opt out of receiving marketing communications from 4jili at any time in the following ways:
Opting out of marketing communications will not affect your ability to use the 4jili platform or receive transactional messages that are necessary for the operation of your account — such as deposit confirmations, withdrawal notifications, and account security alerts. These transactional messages are sent regardless of your marketing preferences.
4jili may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the features and services we offer. When we make material changes — meaning changes that significantly affect how we process your personal data — we will notify you by email to your registered address at least 14 days before the changes take effect.
For minor administrative updates, the revised Policy will be posted on this page with an updated "Last Updated" date. We encourage you to check this page periodically. Your continued use of the 4jili platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you do not agree with any change to this Policy, please stop using 4jili and contact our support team to close your account and arrange for the return of your balance.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 4jili holds about you, please contact us through any of the following channels:
4jili has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and for handling data subject requests. Your inquiry will be directed to the DPO where appropriate, and we will respond within the timeframes required by the NPC.
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC). Information about the NPC's complaint process is available through their official channels.
Now you know exactly how 4jili handles your personal data. We collect only what we need, protect it properly, and never sell it. Register today and enjoy the Philippines' most trusted gaming platform.